
You are at the heart of everything we do
We embrace the North and Northerners. Your needs drive our actions.
We are motivated to make a difference.
For more than 20 years, OHSNI has partnered with Northerners for better care.
IN THAT TIME, WE HAVE
Connected more than
35,000
patients to the care they needed
Facilitated more than
105,000
appointments in the South
Held more than
500
specialty clinics in the North
What to expect

Get on the plane to Ottawa

Call us before your first appointment
Call us before your first appointment at


We will call you back
We will call you back the next business day and arrange services in English or Inuktitut.

We will walk you through
- AHow you will get to and from your appointment
- BWho will be with you
- CAny additional information you will need


Attend your appointment

Next steps
Once it's done, call your case manager to discuss next steps.


Our guarantee to you
We work toward better care and better lives.To get there, we are committed to:
- Providing you service in the language of your choice (English or Inuktitut); we have a team of medical interpreters who are ready to assist
- Being your advocate
- Making your safety the top priority
- Ensuring your stay in Ottawa is most efficient and short as possible
We've got your back! And we will get you back home as soon as we can.

Coming with an escort?
Nunavut's travel policy decides whether someone will travel with you or not. If you request that an escort join you while you're in Ottawa, we can help you complete the request form. But it will still be sent to North for approval.If you are cleared to travel with an escort, here's what that person should know:
- They should be prepared to be away for up to four full weeks.
- If you become well enough to be on your own or to travel by yourself, they will be cleared for home.
- They're here to provide you with essential support; they are part of your care team.
- They may be given information or instructions for follow-up once you return home.
- They must sign the Client and Escort Agreementbefore travelling.

Need anything? Let us know!
If you (or your escort) need anything before coming to Ottawa or during your time here, let us know.
GET IN TOUCH Or call us at: 613-523-7822 Ext 151 Someone is available 24 hours a day, 7 days a week.