How Appointments Are Booked

 

  • OHSNI receives faxed requests for Nunavut patients to see medical specialist or have a test done in Ottawa.  We get this paperwork from
    • the family doctors in Iqaluit.
    • the medical specialists that went north to see patients
    • the medical specialists who saw a patient in Ottawa and require a follow up visit.
  • OHSNI’s Support Care Coordinator checks that all the forms the clinic needs are with the referral- ie: lab reports, MRI questionnaires, past medical records
    • Since many offices will not book appointments without all the needed paperwork, OHSNI asks the staff in the north to send the missing reports.
  • OHSNI’s Support Care Coordinator contacts either the specialist's office or clinic by phone and faxes them the paperwork.
  • OHSNI must wait to be contacted by the doctor’s office or clinic with the appointment- date, time, place and any special instructions
    • If we do not hear from the clinic in a timely fashion, the Support Care Coordinator follows up.
    • For some procedures and operations, there are long wait lists.  OHSNI can only wait along with you.
  • Once the appointment has been booked, OHSNI faxes the information to the Baffin Regional Hospital referral office and the patient’s local Health Center.
  • OHSNI files the patient chart only after the Baffin Regional Hospital staff confirms that they have received our paperwork.
  • Any changes in Ottawa appointments are faxed to the Baffin Regional Hospital referral office and the patient’s local Health Center.
  • If you need to change the date of your appointment contact the Baffin Regioan Hospital referral office as soon as possilbe.